SmartContact

Smarter decisions
Better connections
Faster workflows
An AI-enabled platform for emergency departments, urgent care centers, and other ambulatory care settings that automates patient intake, follow-up, care coordination, and performance feedback—without disrupting clinical workflows.
hero image - Auscura

The Value of Smarter Decisions

Click a tile to see the illustrative annual opportunity for a 60,000-visit ED.

Quality
$300K

Utilization
$300K

Efficiency
$300K

Satisfaction
$150K

Teamwork
$150K

Monthly Cost
$6K

One Platform. Five Applications.

Patient Intake

Patients securely provide their history, medications, allergies, and symptoms. AI organizes and summarizes the information into a concise clinical overview—giving care teams a clearer picture while reducing documentation time.
► Watch the Patient Intake Presentation∙ 5½-min

Patient Follow-up

Automated, multilingual outreach assesses patient wellbeing and experience after the visit, identifies concerns requiring follow-up, routes issues for timely review, and shares positive feedback with clinical teams.
► Watch the Wellbeing Check Animation ∙ 2½-min

Data Visualization

Automated dashboards turn patient, physician, and operational data into actionable insights—helping teams identify trends, benchmark performance, and drive continuous improvement in quality, utilization, efficiency, satisfaction, and teamwork.
► Watch the Date Visualization Animation ∙ 3-min

Admission Avoidance

Longitudinal care plans and utilization histories provide a clearer view of patient needs and care patterns, supporting better coordination, safer dispositions, and more effective use of outpatient resources—reducing avoidable admissions, readmissions, and repeat ED visits.
► Watch the Admission Avoidance Animation ∙ 2½-min

Frequent User Support

SmartContact helps teams manage frequent ED users through coordinated care plans, symptom monitoring, and targeted resources—giving clinicians greater context, supporting consistent care, and reducing potentially avoidable ED visits.
► Watch the Frequent User Support Animation ∙ 3-min

Founder's Message

Tom Scaletta, MD, MAAEM
Founder and CEO, Auscura
tom.scaletta@auscura.com
By combining automation, AI, and continuous feedback, we help healthcare organizations improve quality, utilization, efficiency, satisfaction, and teamwork—without adding work or disrupting clinical workflows.

Our goal is simple: more reliable, affordable, and enjoyable healthcare.
Watch Tom's Presentation

What Healthcare Leaders Say

Star
“Giving our docs feedback after each shift drives year-over-year improvement.”
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Pete Schubel, MD

Emergency Department Chair — Endeavor Health
Star
“Patients love knowing our care continues after we have left the bedside.”
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Brett Wilson, MD

Emergency Physician — Santa Barbara Cottage Hospital
Star
“The setup was quick, and the team at Auscura was always very helpful.”
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Mark Pearlmutter, MD

Chief Clinical Officer — Brown University Health

    Illustrative economics for a 60,000-visit emergency department.

    Efficiency

    $300K / year
    Reduced labor and workflow costs
    • Automate repetitive workflows
    • Reduce staff time per patient
    • Improve throughput and response times
    Illustrative economics for a 60,000-visit emergency department.

    Trusted in Healthcare

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    See SmartContact in Action
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