Automation for Emergency Medicine and Urgent Care

Auscura is a healthcare technology company that leverages automation and AI to streamline workflows, enhance the patient experience, and improve outcomes without disrupting clinical operations.

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SmartContact Features

AI-Powered Engagement

Patients securely and intuitively generate their own medical information, enhancing accuracy and fostering empowerment

Issues Resolution

Personalized responses to wellbeing and service issues save time, improve outcomes, reduce risk, and increase loyalty

Real-Time Insights

Performance reports enhance quality, reduce utilization, improve efficiency, and increase satisfaction.

The SmartContact Platform

Module 1

Efficient, Consistent Patient Intake

While waiting, patients can provide their reason for the visit, past medical history, current medications, allergies, and complete triage screening requirements, which are then summarized using AI.

Module 2

Post-Encounter Engagement

Automated, multilingual patient wellbeing and service experience checks ensure patients feel heard and cared for.

Module 3

Dashboards for physicians, medical directors, and administrators drive more intelligent decisions

Outcome-Focused Analytics

Module 4

Automated Case Management

Supports continuity of care for frequent visitors and patients with complex conditions between encounters.

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“At Auscura, we harness automation and AI to improve quality, reduce utilization, drive efficiency, boost satisfaction, and strengthen teamwork.

As an emergency physician board‑certified in clinical informatics, I created SmartContact to close operational gaps in ways that matter to both patients and healthcare leaders, enabling organizations to achieve better outcomes and lasting patient loyalty.”
‍

‍Tom Scaletta, MD FAAEM MAAEM
Co-Founder and CEO, Auscura