Auscura's SmartContact platform engages patients and streamlines the workflows of physicians, nurses, and case managers. It aligns client needs with industry best practices to deliver optimal value-based care.

SmartContact is utilized in emergency departments, primary care offices, specialty clinics, home health agencies, and urgent care centers across the US and Australia.

Features

Resolve Patient Concerns
Utilize AI to close well-being gaps, streamline complaint resolution, improve brand reputation, and strengthen patient loyalty.

Performance Reporting
Push monthly performance reports to directors that offer insights into staff strengths and weaknesses, enabling targeted coaching.

Care Coordination
Automate case manager workflows and team communication to control emergency department overuse and avoidable admissions.

Staff Recognition
Distribute positive patient feedback to frontline staff to boost morale, increase retention, and highlight their valuable contributions.

Deliverables

Immediate ROI
Rapid deployment and immediate value 

Multi-lingual
Bidirectional communication in any language 

Support
User training and dedicated assistance

IT Compatibility
Data extraction from any EMR configured within hours

Pricing

No Startup Fees
Fully customized instance with no initial investment

Free Trial
Pilot the system before making a purchase decision

Low-cost Subscription
Volume-based, starting at $1K/month/site

No Additional Staff
Workflow automation reduces staffing needs

Recognition

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