Tom is a software engineer who became a board-certified physician in emergency medicine and clinical informatics. He designed the first computerized ED patient callback system and founded Auscura in 2012. Tom is a national speaker on topics related to value-based care.

Julie is a former patient experience director for a large healthcare system. She has presented at major PX conferences, including Beryl, Cleveland Clinic, Planetree, and Press Ganey. Julie also co-created the nationally recognized communication standard, G.R.E.A.T.™

PJ is a healthcare strategist and national expert on hospital-payer relationships. He possesses exceptional interpersonal skills and excels at creative problem-solving. Driven by a commitment to excellence, PJ consistently goes above and beyond to surpass expectations.