Inpatient ​Rounding

SmartContact facilitates valuable feedback from inpatients. Patients (or designated family members) receive an SMS link to a webpage where they can reportwellbeing or service issues.

Issues related to other departments (e.g., housekeeping or dietary) are directly relayed. This allows the nurses to stay focused on patient care.

Uncovering and resolving patient concerns in real time cultivates patient trust and loyalty.